Diaper Cakes Return Policy

15-Day Return Policy for Diaper Cakes

At Tiny Tot Treasures, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your diaper cake, we offer a 15-day return policy to ensure your peace of mind.

Return Policy Details:

1. Eligibility for Returns:

   You have 15 days from the date of delivery to initiate a return.

   Diaper cakes must be in their original condition and packaging, unused, and free from any signs of wear or damage.

2. Non-Returnable Items:

   Please note that due to hygiene reasons, we cannot accept returns on any diaper cakes that have been used or opened.

3. Return Process:

    To initiate a return, please contact our customer service team at etinytottreasures07@gmail.com or call us at 706-940-2201. Include your order number and reason for the return.

   Once your return request is approved, we will provide you with instructions on how to send the item back to us.

4. Return Shipping:

   Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product).

   5. Refunds:

    Once we receive and inspect your returned diaper cake, we will notify you of the approval or rejection of your refund.

   If approved, your refund will be processed, and credit will automatically be applied to your original payment method within a certain number of days.

6. Exchanges:

   If you would like to exchange your diaper cake for a different design or item, please follow the return process and place a new order for the desired item.

7. Customer Service:

    If you have any questions or concerns regarding your return, please do not hesitate to reach out to our customer service team. We are here to assist you!

Thank you for choosing Tiny Tot Treasures! We appreciate your business and strive to provide you with quality products and excellent customer service.